Jadu

Continuum CXM #90

Create a customer case, direct from the dashboard and more...

Watch the release video

New Staff users can now create a customer case from the dashboard and link the customer from within the new case window. Where the customer is optional for a case type the link can be ignored so that the person requesting the case remains anonymous

Improvements

Improvement Search field improvements: We've increased the field length to accommodate more search criteria. We've also added extra search tips to the guidance icon popover

Improvement Various UI and Accessibility improvements

Improvement Support for .tar file types for attaching XForm import files into Jadu Support

Fixes

Fix An issue where a Case date was intermittently not saved when based on 'case updated'

Fix An issue where Users without permission to view person notes cannot see case notes on the notes tab

Coming soon - Organisations!

The team are busy working on an organisation focused epic. This will enable users to register, view and create cases on behalf of an organisation. An organisation account could be for a business, charity, landlord or any other group. This sprint, the team have been working on staff users being able to invite users to join an organisation.