Jadu announces game-changing Microsoft Teams integration for Copilot AI powered digital service delivery.
Jadu, the leading provider of accessible web experience and CRM self-service, has unveiled a powerful new integration with Microsoft Teams.
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Councils back launch of open source library for digital services
Today marks the launch of a community driven repository of shared material where local authorities and partners can collaborate by uploading and downloading assets for building digital services.
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Lichfield District Council receives national recognition using new digital customer service platform
Lichfield District Council has received four stars and been identified as an exemplar of good practice by SOCITM in its recent Better Connected review of UK councils’ online garden waste services.
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Jadu exports digital service at scale and becomes Queensland local government sector market leader
The Local Government Association of Queensland (LGAQ) is migrating more than half of its member councils (circa 50) to the Jadu Continuum platform. The move makes Jadu the market leading Content Management System (CMS) and eForms provider to Queensland local government.
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Birmingham City Council selects Jadu to deliver new digital platform
Birmingham City Council, Europe's largest local authority, has chosen Leicester based SME Jadu to deliver a new digital platform for its residents and businesses.
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Birmingham City Council Website Wins Plain English Award
Birmingham City Council’s new website (birmingham.gov.uk) has won a 2017 Plain English Award.
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Stoke-on-Trent to give citizens ability to track service requests in real-time
Stoke-on-Trent City Council is moving to Jadu Continuum CXM, a cloud-based ‘real-time’ case management system that gives residents complete transparency over their interactions with the council.
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Birmingham City Council website wins Lovie Awards, including ‘People’s Lovie’ in Government & Civic category
Birmingham City Council has won a Gold award and a People’s Choice award at the Lovies, Europe’s leading awards organisation honouring excellence in design and user experience on the Internet.
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East Northamptonshire Council moves to Jadu ‘Digital Concierge’ to enable Channel Shift
East Northamptonshire Council, which serves 90,000 residents, is switching to Jadu Continuum CXM*, a cloud based solution for managing customer interactions.
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Cardinia Shire Council rolls out Jadu Continuum CMS
Cardinia Shire Council is known for its progressive organisational culture and work practices. In 2014, it moved to an Activity Based Working (ABW) environment, in which staff gave up assigned desks in favour of designated activity areas which have increased collaboration and innovation.
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Liberata partners with Jadu to drive intelligent customer experience through its Digital Council Platform
Jadu, a global web experience management software company and Liberata, a government process services provider have announced a strategic partnership to help councils deliver intelligent customer experience as part of their digital transformation programmes.
