Wasatch County Government achieves top accessibility ranking with new 'Digital Layer'
County Officials leverage an integrated approach to digital innovation to meet DOJ accessibility requirements and sends Wasatch straight to number one of all Counties in the US
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Changes to public sector website accessibility requirements
New regulation means that all public bodies – including all areas of government – must conform to a new set of standards designed to make the web more accessible. Jack Niland, UX designer at Spacecraft (Jadu Group), explains more.
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Jadu and Pitney Bowes enable two way integration
Jadu has added two way integration with Pitney Bowes Confirm enterprise asset management solution to its Jadu Continuum CXM (Customer Experience Management) product.
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Hounslow launches new service in record time
The design, build and implementation of The London Borough of Hounslow’s new Garden Waste Collection service has taken just four weeks thanks to First Capital Cashflow’s standard ‘plug and play’ integrations available within Jadu Continuum CXM.
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Simple Cludo integration added to Jadu Continuum CMS
Jadu Continuum CMS, the platform of choice for many corporate, educational and governmental organisations worldwide, has added an easy out-of-the-box Cludo search and insights integration.
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Liberata and Jadu enabled Digital Transformation at Pendle Council contributes to 95% reduction in contact centre footfall
Pendle Council, working in partnership with government business process innovator Liberata UK, has implemented Jadu Continuum CXM (Customer Experience Management) as part of a wide-ranging digital transformation programme and seen a 95% reduction in footfall to its contact centre.
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Birmingham City Council awarded ‘Special Designation for Innovative Web Design’ in Adobe Creativity Awards
The global Adobe Government Creativity Awards recognise the best work in connecting government and citizens and has recognised the redesigned Birmingham.gov.uk.
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Braintree District Council advances Digital Strategy with Jadu Continuum CXM
Braintree District Council is moving to Jadu Continuum CXM*, a cloud based solution for managing customer interactions, as part of its Digital Strategy 2017-2021.
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Councils back launch of open source library for digital services
Today marks the launch of a community driven repository of shared material where local authorities and partners can collaborate by uploading and downloading assets for building digital services.
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Lichfield District Council receives national recognition using new digital customer service platform
Lichfield District Council has received four stars and been identified as an exemplar of good practice by SOCITM in its recent Better Connected review of UK councils’ online garden waste services.
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Jadu exports digital service at scale and becomes Queensland local government sector market leader
The Local Government Association of Queensland (LGAQ) is migrating more than half of its member councils (circa 50) to the Jadu Continuum platform. The move makes Jadu the market leading Content Management System (CMS) and eForms provider to Queensland local government.