Jadu Connect Days
Reimagining Medway Council: The future of automated human-centred services
Join us for an exclusive half-day event hosted in collaboration with Medway Council in the heart of Rochester, Kent. The event will showcase how their ambitious Medway 2.0 transformation programme is driving smarter, more efficient services through citizen-centred service design, automation and the power of Jadu Connect.
With £1 million annual investment pledged to invest each year to drive innovation and a target to save £2 million in 2024-2025, Medway Council has designed their services from the ground up, starting with customer needs.
When: Tuesday 13th May 2025
Where: Rochester Corn Exchange, Rochester, Kent
What are Open Days?
Open Days are an opportunity for Local Authorities to come together to network and share digital transformation successes.
We welcome all who are part of a local government organisation, but the open days are mainly for:
- CIOs, senior leaders, service heads
- Customer services managers
- Digital and transformation managers
Collaborate, show and tell
We base our Open Days around topics of relevance in Local Government and pair these topics with Authorities who have delivered digital transformation with measurable results or who have concrete plans to implement channel shift.
These are usually half-day events, hosted in-person, and in the location of the Authority presenting. The events are currently on-hold due to the Coronavirus.
Why attend?
Join and network with other Local Authorities on similar digital transformation journeys.
Take back valuable information that you have learned including; certain challenges you might face and how to overcome them, tried and tested processes (that work) and more.
Previous Open Days
West Northamptonshire Council Open Day
The West Northampton Council digital team take you on the journey of how they are using artificial intelligence (AI), automation and digital transformation to power and enable innovative, automated and integrated digital services to provide a seamless, end-to-end digital customer experience.
Scottish Borders Council
Scottish Borders Council review its digital transformation results and reveals future plans, including exciting developments. The SBC team highlight projects that improve processes, increase efficiency, and reduce costs. They will demonstrate how citizens can access services through a single digital gateway for a more connected community.

Wigan Council
Wigan Council has saved £170M through its agile digital transformation program, using Jadu Digital Platform Lite (eForms and Case Management) as part of its wider 'The Deal' strategy.