Jadu, a pioneer in accessible CRM, digital experience platforms and self-service web technology for the public sector, announces the appointment of Paul Greenhead as its new Chief Operational Officer.
From March 2024, Paul, a distinguished leader in digital strategy and service redesign, joins Jadu from Methods Business and Digital Technology where he established a substantial local government consulting practice, utilising the Jadu Digital Platform to drive significant digital transformation initiatives.
Paul brings a wealth of experience from his tenure at Essex County Council and more recently at Methods as Director of Change and Innovation, where he worked closely with prominent local government clients such as Lincolnshire County Council, Swindon Council, and Scottish Borders Council to implement and leverage the Jadu Digital Platform. His expertise in service redesign and digital transformation is set to accelerate Jadu into its next major phase of growth, focusing on building a new suite of Consulting and Business Transformation services. Jadu's new services are aimed at aiding Jadu's public sector customers in delivering efficiency, value, and business change related to digital self-service, service redesign and automation, particularly with Artificial Intelligence.
In addition to driving transformation within the UK, Paul will be supporting Jadu's growth in North America, leading the mission to establish Jadu as the world's most accessible digital platform. His strategic vision for the company includes the integration of AI-based technologies into the Jadu Platform, with several strategic projects with key customers already in the pipeline.
Suraj Kika, CEO of Jadu said:
"At a time when our sector is experiencing transformational change thanks to AI and Large Language Models, Paul's remarkable track record in steering digital strategy and his profound understanding of the public sector's unique challenges make him the ideal leader to guide Jadu through its next stage of innovation and growth."
"Paul's commitment to operational excellence, coupled with his passion for transformative digital solutions and common standards, aligns perfectly with our mission to deliver exceptional value to our customers. We are excited to see the heights Jadu will reach under Paul's leadership and the benefits his knowledge and skills will bring to our customers."
Paul Greenhead expressed his enthusiasm for his new role, stating:
"Jadu is a company I've admired and collaborated with extensively during my time at Methods. I am deeply committed to continuing the work of transforming public services and driving business change through innovative digital solutions. Together with the talented team at Jadu, I look forward to building on the company's successes and delivering efficient, accessible, and transformative services to Jadu’s customers and partners."
As Jadu continues to expand its presence and impact, Paul's leadership is expected to play a pivotal role in shaping the future of digital services in the public sector, both in the UK and internationally.
Paul Greenhead shares more on his appointment at Jadu.
