- Item Description
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Jadu Connect Case Type / Workflow and Jdu Central form to power Member, MP, MEP and Leader Enquiries.
This process provides the ability to raise enquiries, assign the correct members of staff and ensure that cases are monitored by using different SLAs defined by the enquiry type.
This process includes the following elements:
- Enquiry Connect Case Type
- Enquiry Central Form
Note: This form is available for classic form builder upon request.
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- Direct Download Link
- Minimum requirements
- Jadu Continuum CXM, Jadu Continuum XFP
- Integrated Systems
- None
- Target Audience
- Public and Internal
- Lead Customer
- London Borough of Hounslow Council
- User Tested
- This artifact has been user tested.
- License
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