- Item Description
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A Microsoft Excel template completed to represent the Connect Case Type / Workflow for a corporate complaints process.
The spreadsheet provided here outlines all Connect Fields used within the Case Type definition, along with their corresponding Lables, Values and Data types, as well as details on all Status's that have been defined to effectively manage the process and where any Central forms are used as part of any Connect Transitions.
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- Direct Download Link
- Related
- Minimum requirements
- Jadu CXM and Jadu XFP
- Integrated Systems
- None
- Target Audience
- Internal
- Lead Customer
- Jadu Customer Success
- User Tested
- This artifact has been user tested.
- License
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